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Prosecco Festival encourages you to drink responsibly. For more information please visit drinkaware.co.uk

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Am I required to bring ID?    If you are lucky enough to look under 25, you will asked for ID, this event is for stictly over 18's only.

 

Will there be food at the event?    Yes, there is food available to purchase at the festival, including Vegetarian and Gluten Free options. Only food purchased at the event can be eaten at the event.

 

Is re-entry permitted?   Yes, you can come and go as you please during your session. Just present your wristband.

 

Do I need to print out my tickets for the event?  Each ticket has an exclusive barcode and will need to be printed, and then presented to be scanned on arrival.

 

I haven’t received my confirmation email, what should I do?  Please contact us on info@proseccofestival.co.uk and we can re-send the confirmation email to you. If you still don’t receive the email it may be in your junk or spam folder.

 

What is included with my ticket?   Please click here to visit our tickets page for further information.  

 

Will there be seating?   The Prosecco Festival does provide some seating for General Admission tickets but is not guaranteed for every attendee unless you have purchased a VIP Tickets.

 

I can no longer attend the event, can I get a refund for my entry ticket?    We are able to offer refunds to tickets if the event has sold out up to 21 days prior to the event.  We are unable offer any refunds during the 21 days in the lead up to the event.  Please email info@proseccofestival.co.uk with your booking reference number and we can provide you with this information.

 

Can tickets be purchased on the day?  Entry tickets can only be purchased on the door if tickets are still available.  To avoid disappointment we do recommend that you purchase yours via ticketsource.co.uk/prosecco-festival.  Tokens can be purchased on the day (and are non refundable) using cash or card.