Question 1

Will I need to show the Covid-19 NHS event pass?

Accepted Answer

As per the Government recommendations, we are following the NHS Covid-19 pass. All staff & customers will need to log & show their pass on arrival at the event to prove that they have:
1. Been double vaccinated OR
2. A Negative lateral flow test within 48 hours of the event (these are readily available free of charge across the UK) OR
3. Have had a positive PCR test in the last 6 months (and have finished isolating)
The process is simple, In order to access your pass, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/
A paper pass can be requested by contacting NHS 119. 
This system will now be the ‘’norm’’ for responsible & safe events & travel in the UK, and hugely contribute to keeping our events Covid safe, allowing our guests to really let their hair down, and our staff in their roles,

Question 2

Ive booked as a large group, can we still come together?"

Accepted Answer

Yes - there are currently no longer restrictions on numbers inside.

Question 3

What happens if the event can't happen due to Covid-19?

Accepted Answer

In the event of further lockdowns & restrictions no events will be cancelled. We will instead move all tickets to a new date, with all being trasferred to the new date. Our guest & staffs safety is always our primary concern, so the festivals will only take place when safe to do so.

Question 4

What happens if I can not make the re-scheduled date?

Accepted Answer

We appreciate that rescheduled dates are not always suitable for all, so in this instance a voucher will be given for use at future events.

Question 5

What are the Covid Rules of the event?

Accepted Answer

There will be no social distancing at events, and we can’t wait to once again see full dance floors!
Needless to say, Our staff & customer safety is of paramount importance, and allowing our customers to feel comfortable, relaxed and safe enough to let your hair down is our aim – introducing steps which will allow this.
On this basis, we are working with the recommended legislation and will be taking the following steps:
NHS Covid-19 event Pass
As per the Government recommendations, we are following the NHS Covid-19 pass. All staff & customers will need to log & show their pass on arrival at the event to prove that they have:
1. Been double vaccinated OR
2. A Negative lateral flow test within 48 hours of the event (these are readily available free of charge across the UK) OR
3. Have had a positive PCR test in the last 6 months (and have finished isolating)
The process is simple, In order to access your pass, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/
A paper pass can be requested by contacting NHS 119. 
This system will now be the ‘’norm’’ for responsible & safe events & travel in the UK, and hugely contribute to keeping our events Covid safe, allowing our guests to really let their hair down, and our staff in their roles,
Reduced Contact Arrival 
Usually on arrival, we have team members explaining how the event works face to face. Instead, in order to limit face to face contact, we will be sending this information out in advance, and providing a ‘’How it Works’’ flyer on arrival. We will of course still have team members available should you need them. 
Hand Sanitizing & additional ventilation. 
We will have various points for hand sanitising, and extra air flow wherever possible. 
Mask Wearing
While not a requirement, should you wish to, mask wearing is absolutely accepted, and indeed encouraged in any pinch point areas such as arrival, bar queues etc.

Question 6

What happens if I can't attend the event due to being unwell?

Accepted Answer

Our ususal cancellation terms & conditions apply i.e no refunds are available within 21 days of the event. However, if you have opted for the refund ptorection insurance sold via Ticketsource, we would reccomend contacting them.

OVER 18'S ONLY - DRINKAWARE

FAQ

Frequently Asked Questions